Shipping & Delivery
All shipping is via Australia Post
Postage within Australia
- $2.50 - Regular
- $5.00 - Tracked Letter
- $8.50 - Express
FREE Tracked Letter - For ALL orders over $50.00
** All orders are taking longer to deliver due to delays with Australia Post because of COVID 19. Please allow for longer delivery times.
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All orders without an upgrade to include tracking will be sent via standard mail with Australia Post and Lilotte Co will not be responsible for any orders lost in transit.
There will be no refund or replacement on orders that go missing if you choose to have your order delivered via regular post at checkout.
If your order has a tracking number and still has not arrived please contact us with your name and order number so the appropriate investigations can be made with Australia Post.
Missing orders due to incorrect addresses provided by the buyer are not covered by Lilotte Co
Any orders returned to sender undeliverable will be notified
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International Postage
- $21.00 - Standard Tracked Parcel
- $3.50 - Untracked Letter
FREE Standard Tracked Parcel - For ALL order over $100
If your order has a tracking number and still has not arrived after 4 weeks, please contact us with your name and order number so the appropriate investigations can be made with Australia Post.
All orders without an upgrade to include tracking will be sent via standard mail with Australia Post and Lilotte Co will not be responsible for any orders lost in transit.
There will be no refund or replacement on orders that go missing if you choose to have your order delivered without tracking at checkout.
You can check the Australia Post website for updates of any current delays to your country before placing your order.